• Minimum high school diploma.
• Available to work shifts between the hours of 2pm and 11pm.
• Must be able to work weekends.
• Strong customer service skills with outgoing personality.
• Must wear the appropriate uniform as prescribed by Evergreen’s policy.
• Must maintain personal cleanliness.

General Responsibilities

• Daily operations of front desk duties to include but not limited to:
• Check in/out guest
• Room assignments
• Shift and contingency reports
• Phone calls, transfers, etc.
• Must have based keyboarding experience
• Greet each guest and ensure that they are satisfied.
• Assist in any area as requested by supervisor
• Adhere to all polices and procedures
• Ability to sit/stand for 8 hour shifts.
• Ability to work independently

Optimum Attributes:

• Pleasing personality and good communication skills.
• Ability to exceed the expectations of guests.
• Well-groomed and professional appearance.
• Willing to work on weekends and holidays.
• Strong work ethic and outgoing personality.

When a guest walks into a hotel, the guest is wow’ed by the cleanliness and sparkle of the lobby and other areas of the hotel. A Houseperson is who makes all that happen. The Houseperson is responsible for keeping common areas of the hotel clean, making a guest feel welcome.

Houseperson Responsibilities:

• Clean lobby, public bathrooms, and other common areas of the hotel
• Vacuum hallways and mop floors
• Clean tabletops in lobby and other common areas
• Remove trash from lobby and other common areas
• Assist with cleaning guest rooms as needed

Requirement

• Previous cleaning, janitorial experience preferred
• Customer service experience preferred
• Regularly moving, bending, lifting, pushing, pulling, carrying, up to 25 pounds
• Must be able to stand and walk for an entire shift
• Must be available to work evenings, weekends, and holiday

Información disponible en español a continuación.

Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
• Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
  
  
• Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
• Presentarse regularmente al trabajo tal como lo establecen las normas de Aimbridge Hospitality y según lo exija el programa de trabajo el cual variará según las necesidades del hotel.
• Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
• Acatar siempre las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operación eficiente del hotel.
• Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
• Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama.
• Eliminar todos los desechos y retirar la ropa de cama toallas y demás artículos sucios de las habitaciones.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.
• Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.
• Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.
• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.
  
  
  

• Out of the box thinkers.
• Live in the now and know what’s next
• Have high energy and a bold do-it-yourself attitude
• Driving our guest service scores on all platforms

YOU'LL BE DOING THIS AND MORE:

• Perform basic repairs and preventative maintenance on PTAC/HVAC equipment, furniture/cabinetry, appliances, light fixtures and plumbing.
• Perform interior and exterior painting as needed.
• Troubleshoot various technical devices such as key card systems, internet equipment, television equipment, etc.
• Execute routine safety inspections and report/repair issues with equipment or systems.
• Respond to all guest requests with a sense of urgency and service frame of mind.
• Support the goals of the hotel through teamwork and collaboration with all departments.

REQUIREMENTS:

Previous maintenance experience in a hotel or property management setting is preferred. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, carrying, and moving up to 50 pounds. You must also be able to stand and walk for an entire shift and be comfortable with working safely from heights. Previous technical training or job experience is a plus. Applicants must be available to work weekends and holidays.

• Minimum high school diploma.
•  Available to work shifts between the hours of 9pm and 8am. 
• Must be able to work weekends. 
• Strong customer service skills with outgoing personality.
• Must wear the appropriate uniform as prescribed by Evergreen’s policy.
• Must maintain personal cleanliness.

 General Responsibilities

• Daily operations of front desk duties to include but not limited to: 
• Check in/out guest
• Room assignments
• Complete nightly audit procedures 
• Emailing out reports to management
• Tax exempt procedures
• Balancing of AR Accounts
• Shift and contingency reports 
• Phone calls, transfers, etc. 
• Must have based keyboarding experience
• Greet each guest and ensure that they are satisfied.
• Assist in any area as requested by supervisor
• Adhere to all polices and procedures
• Ability to sit/stand for 8 hour shifts. 
• Ability to work independently

Optimum Attributes:

• Pleasing personality and good communication skills.
• Ability to exceed the expectations of guests.
• Well-groomed and professional appearance.
• Willing to work on weekends and holidays.
• Strong work ethic and outgoing personality. 

• Minimum high school diploma.
•  Available to work shifts between the hours of 2pm and 11pm. 
• Must be able to work weekends. 
• Strong customer service skills with outgoing personality.
• Must wear the appropriate uniform as prescribed by Evergreen’s policy.
• Must maintain personal cleanliness.

 General Responsibilities

• Daily operations of front desk duties to include but not limited to: 
• Check in/out guest
• Room assignments
• Shift and contingency reports 
• Phone calls, transfers, etc. 
• Must have based keyboarding experience
• Greet each guest and ensure that they are satisfied.
• Assist in any area as requested by supervisor
• Adhere to all polices and procedures
• Ability to sit/stand for 8 hour shifts. 
• Ability to work independently

Optimum Attributes:

• Pleasing personality and good communication skills.
• Ability to exceed the expectations of guests.
• Well-groomed and professional appearance.
• Willing to work on weekends and holidays.
• Strong work ethic and outgoing personality.